Frequently ask questions (FAQ’s)

Frequently Asked Questions

💗 What type of hair do you sell?

We proudly offer 100% Raw Vietnamese Human Hair. Our hair is ethically sourced from single donors, double drawn, and completely free of synthetic fibers.

👑 Can the hair be bleached or colored?

Yes! Our Raw Vietnamese Hair can be professionally colored and lifted up to 613 blonde while maintaining its luxurious quality with proper care.

✨ How long does the hair last?

With proper maintenance, our hair can last up to 5 years or more.

📦 When will my order ship?

Orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

🚚 How long is shipping?

Most U.S. orders arrive within 3-7 business days after shipping.

💕 Do you accept returns?

Because our products are personal-use items, we only accept returns if the product is unused, unopened, and in its original packaging.

💳 What payment methods do you accept?

We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other secure payment methods offered at checkout.

📧 How do I contact Crowned by Lex?

Email us anytime at:
crownedbylex7@gmail.com

💎 Why choose Crowned by Lex?

We are committed to providing premium luxury hair while helping women feel confident, beautiful, and truly crowned every day.